![]() ![]() If there is no response, employees will follow the normal Notice Left process.For increased safety, employees will ask the customer to step back a safe distance or close the screen door/door so that they may leave the item in the mail receptacle or appropriate location by the customer door.While maintaining a safe, appropriate distance, employees will request the customer’s first initial and last name.Avoid areas that may be frequently touched when knocking. Avoid ringing the doorbell when possible.This process applies to all letter carriers: Effective immediately and until further notice, our employees will follow the temporary process below for signature service items. To reduce health risks, we are temporarily modifying customer signature capture procedures. We recognize the close proximity and additional handling that occurs when employees must ask customers for a signature and government issued identification when required. Here is what the USPS has published regarding mail delivery that requires a signature: Others are simply writing “COVID-19,” “C19,” or some other indication that the letter was delivered and accepted. Some carriers are signing their names and then marking the “Agent” box next to their signature. This process does not appear to be uniform. We contacted the USPS and they confirmed this is being done. Instead, the mail carrier is signing the return receipt themselves. IMailTracking is starting to see return receipts that are not signed by the recipient listed on the letter, nor are they signed by anyone at the destination location. If you send Certified Mail with Return Receipt Requested (either in the traditional green card format or the newer electronic version), please be aware that some USPS mail carriers are now using a contact-less approach to this process.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |